> For the complete documentation index, see [llms.txt](https://docs.shieldproxies.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shieldproxies.com/faq/how-long-does-it-take-to-deliver-residentials-isps-after-payment-is-made.md).

# How long does delivery take after I pay for Residential or ISP proxies?

After successful payment, proxies should appear in your customer dashboard instantly.

If they do not appear, open a support ticket:

* [How to open a ticket for a query](/how-to-guides/how-to-open-a-ticket-for-a-query.md)
* [Stripe payment completed but proxies not received](/faq/what-to-do-if-stripe-payments-were-done-but-you-havent-received-the-proxies.md)