# How long does delivery take after I pay for Residential or ISP proxies?

After successful payment, proxies should appear in your customer dashboard instantly.

If they do not appear, open a support ticket:

* [How to open a ticket for a query](/how-to-guides/how-to-open-a-ticket-for-a-query.md)
* [Stripe payment completed but proxies not received](/faq/what-to-do-if-stripe-payments-were-done-but-you-havent-received-the-proxies.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shieldproxies.com/faq/how-long-does-it-take-to-deliver-residentials-isps-after-payment-is-made.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.