> For the complete documentation index, see [llms.txt](https://docs.shieldproxies.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shieldproxies.com/faq/can-you-explain-the-recent-charges-on-my-card.md).

# Why am I seeing recent charges on my card?

If you see recent charges, the most likely reason is an active subscription.

## What to do

1. Check your statement and confirm which plan or product was charged.
2. Cancel the subscription in your dashboard if you want to stop future recurring charges.
3. Watch for new charges after cancellation.
4. If charges continue, open a support ticket and share charge details.

## Helpful links

* [How to cancel a subscription through the dashboard](/faq/how-to-cancel-a-subscription-through-the-dashboard.md)
* [What card options do Shield Proxies have?](/faq/what-card-options-do-shield-proxies-have.md)
* [Stripe payment completed but proxies not received](/faq/what-to-do-if-stripe-payments-were-done-but-you-havent-received-the-proxies.md)
* [How to open a ticket for a query](/how-to-guides/how-to-open-a-ticket-for-a-query.md)